This policy covers dispatch and delivery of Nysaa orders.
Service area
Delivery availability depends on the destination PIN code and the products ordered. Nysaa may contact the customer if delivery is not available for an address.
Processing and delivery
Orders are processed after stock and payment checks. An estimated dispatch or delivery timeline will be communicated with the order; actual timing can vary because of courier, weather, holidays or address issues.
Shipping charges
Any applicable delivery charge will be communicated before dispatch. Cash on Delivery availability may vary by location.
Address changes
Please send an address correction through Contact Us as early as possible. Changes may not be possible after dispatch.
Delivery issues
For a delayed, missing or visibly damaged shipment, contact Nysaa with the order number so the team can investigate.